499bot Privacy Policy

499bot is an international-standard online gaming platform. We believe that protecting the privacy of your personal information is one of our most important responsibilities. This Privacy Policy ("Policy") explains what data 499bot collects, why we collect it, how we use it, and how we keep it secure.

By using the 499bot website or app, creating an account, or using any of our services, you agree to this Privacy Policy. Please read it carefully. If you have any questions, feel free to contact our support team.

• This Policy is established in compliance with Bangladesh and international data protection laws.
• We reserve the right to update this Policy at any time.
• Registered users will be notified of any changes.

499bot collects only the data necessary to provide and improve its services. See the table below for details:

We never store your bank password, card CVV, or full card number. Sensitive payment information is handled directly through our payment providers.

499bot uses the data it collects for specific, limited purposes only. We never use your information for unauthorized activities.

• For account creation, verification, and management.
• For processing deposits, withdrawals, and other financial transactions.
• For delivering bonuses, promotions, and rewards.
• For customer service and support.
• To prevent fraud, money laundering, and abuse.
• To personalize and improve your platform experience.
• To meet legal and regulatory obligations.
• To send you promotional messages with your consent.

499bot never sells your data. However, certain information may be shared in the following limited circumstances:

• Payment Providers: To process transactions with payment partners such as Mobile Banking, Nagad, and Rocket.
• KYC Verification Services: Through a secure third-party provider for identity verification.
• Legal Authorities: In response to a valid court order or lawful request from a government regulatory authority.
• Cybersecurity Partners: To prevent fraud and cyber attacks.

All such partners operate under strict confidentiality agreements and are obligated to use your data only for the specified purpose.

499bot uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

• Essential Cookies: To maintain your login session and for security purposes — these cannot be disabled.
• Performance Cookies: To understand how well the site is performing — no personal identifiers are included.
• Functionality Cookies: To remember your language, theme, and preferences.
• Analytics Cookies: To analyze site usage — with your consent.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit the functionality of certain features.

499bot does not retain your data beyond what is necessary. Retention periods depend on the type of information and applicable legal requirements.

• All profile data is retained for as long as your account remains active.
• Financial transaction records may be retained for up to 7 years due to legal obligations.
• General profile data is deleted within 90 days of account closure.
• KYC documents are retained in accordance with regulatory authority guidelines.
• Removing data from backup systems may take some time, but it is never actively used.

Under 499bot's Privacy Policy, you have the following rights:

To exercise these rights, please contact our support team. We will respond to your request within 30 days.

499bot uses industry-standard security technology to protect your data. Our security framework operates on multiple layers.

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Two-factor authentication (2FA) support.
• Automated alerts for detecting suspicious login activity.
• Regular security audits and penetration testing.
• Firewall and DDoS protection.
• Employee access to data is limited to the minimum necessary.
• Physical security measures at our data centers.

499bot's services are intended for users aged 18 and above only. We do not knowingly collect data from minors.

• Age is verified at the time of registration.
• Accounts suspected of belonging to a minor are suspended immediately.
• Parents or guardians can report suspicious accounts to us.
• Any data collected from a minor by mistake will be deleted without delay.

If you believe a minor has created an account without your permission, please notify our support team immediately. We will take prompt action.

499bot reserves the right to update this Privacy Policy as needed. Changes may be driven by new legal requirements, the introduction of new services, or security improvements.

• For significant changes, a notification will be sent to your registered email address.
• The date of the latest update is always shown at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• You can request a copy of a previous version of the policy from our support team.

For any questions, complaints, or requests related to this Privacy Policy, please reach out to our dedicated Privacy Team. We are always ready to help.

You can always visit our FAQ Page You can also find answers to common questions here.